Shipping policy

Shipping Policy

At lanashopsgnow.com, we prioritize fast and reliable delivery across all regions of Singapore. We offer flexible scheduling to ensure your order arrives at a time most convenient for you.

1. Daily Delivery Windows

To cater to your schedule, we provide three distinct delivery slots. Please select your preferred window when finalizing your order:

  • Slot 1 (Afternoon): 1:00 PM – 3:00 PM

  • Slot 2 (Evening): 6:00 PM – 9:00 PM

  • Slot 3 (Late Night): 8:00 PM – 12:00 AM

2. Shipping Rates & Free Delivery

  • Orders $220 and Above: Enjoy COMPLIMENTARY Delivery for your entire order.

  • Orders Below $220: A standard delivery fee applies. Please consult your dedicated customer service representative for the specific rate based on your delivery district.

3. Dispatch Coordination

To ensure the most efficient dispatch, please confirm your chosen time slot with the WhatsApp support representative who assisted with your order. Direct coordination with our team helps us optimize courier routes and minimize wait times.

4. Real-Time Tracking & Support

For live status updates or to request a last-minute change to your delivery address:

  • Priority Channel: Contact us via WhatsApp for an immediate response.

  • Note: We do not recommend using email for urgent logistics matters, as delays in inbox monitoring may impact the delivery schedule.