Privacy policy

Privacy Policy

Last Updated: April 27, 2026

lanashopsgnow.com ("we," "our," or "the Store") operates this website to provide you with a seamless and secure shopping experience (the "Services"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit, interact with, or make a purchase from lanashopsgnow.com.

1. Information We Collect

To provide our Services effectively, we collect the following types of information:

  • Contact & Identity Data: Name, shipping address, billing address, phone number, and email address.

  • Transaction & Activity Data: Items viewed, shopping cart history, purchase records, and return/exchange details.

  • Technical Data: IP address, browser type, device information, and network connection details to optimize your browsing experience.

2. How We Utilize Your Information

We use your data for the following essential purposes:

  • Order Fulfillment: Processing payments, managing logistics, and facilitating exchanges or returns.

  • Customer Support: Providing real-time assistance and responding to your inquiries, primarily via WhatsApp.

  • Security & Fraud Prevention: Monitoring for potential risks, fraudulent transactions, or illegal activities to ensure a safe marketplace for all users.

  • Service Optimization: Analyzing store performance to improve our product offerings and site navigation.

3. Disclosure to Third Parties

We do not sell your personal data. We only share information with trusted partners to fulfill our Services:

  • Service Providers: This includes Shopify, which powers our e-commerce platform.

  • Logistics Partners: Local couriers and delivery personnel in Singapore to ensure your orders reach you accurately.

  • Legal Compliance: When necessary to comply with applicable laws, respond to legal requests, or protect our intellectual property and rights.

4. Data Security & Your Rights

We implement industry-standard security measures to protect your information. However, please be aware that no electronic transmission or storage method is 100% secure. Depending on your jurisdiction, you may have the right to access, rectify, or request the deletion of your personal data.

5. Contact & Support

For any privacy-related inquiries or to exercise your data rights, please contact us. WhatsApp is highly recommended for the fastest response.

  • WhatsApp Support: wa.link/mvapesg

  • Official Email: audimers12@gmail.com

  • Registered Office: 432A Bukit Batok West Avenue 8, Singapore, 651432